Returns & Exchanges

At Black+Blum, we want you to be completely satisfied with your sustainable lunchbox or hydration gear, which is why we offer a 30-day return window for all unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely pack the unused products in their original box, ensuring all labels and protective components are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.